Published May 19, 2015

Building a Championship Team

The other day, I was with the fundraising staff of Western Michigan University. In recent years, their philanthropic revenue has quadrupled.

They gave me an amazing document. I had never seen anything quite like this before. It was developed by Jim Thomas who heads the fundraising program.

It is a call to action. It asks the staff to stand on tiptoes to reach high standards.

In it, Jim describes six areas he wishes to have the staff focus on:

Service
Engagement
Congeniality
Communication
Relationship tracking
Professionalism

This is a piece you are going to want to review. And perhaps use as a guide for your own department. Jim has called it, “Building a Championship Team.” And that’s precisely what he has done. You will also.

Click here for a copy of the document